Anoka-Hennepin peer mediation training educates for character by
teaching student skills in conflict resolution- peacemaking and peer
mediation. The training teaches respect, responsibility, compassion,
integrity, and appreciation of diversity.
The elementary and secondary students receive one day of intensive training. The skills which are covered include:
 conflict resolution skills overview
remaining neutral
active listening skills
brainstorming
agreement writing
dealing with anger
cooperative decision-making
mediation process
validating feelings
The
training is experiential with a focus on role playing and group
participation. At each workshop, the students will be asked to assist
their school to develop an action plan to promote the program. |
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Mediation is an approach to conflict resolution. An outside trained person or person facilitate a process where two people who disagree sit face to face and talk uninterrupted so each side of the conflict is heard. After the problem is defined, solutions are created, and an agreement that benefits both sides is written and signed.
The goals of the mediation include:
- To understand and respect differing views
- To open and improve communication
- To develop cooperation in solving a common problem
- To conduct a joint process of problem-solving
- To reach an agreement that benefits both sides
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Role of the Peer Mediator |
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A trained peer mediator is a neutral third person who leads the mediation process. The mediator helps the disputing parties resolve their conflict, and keeps all information confidential. This means not discussing the situation with other students in the school.
Peer Mediators:
- Are the peacemakers for the school
- Listen to and respect all points of view
- Understand their own conflicts and how to handle them
- Know a process to help other students resolve their conflicts
- Use skills in communication and problem-solving
- Document information to hold all persons accountable
- Understand their limits as mediators, and refer situations as necessary
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Qualities of the Peer Mediator |
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Unbiased- Does not take sides, remains neutral
Empathetic- Strives to understand what each person thinks and feels
Respectful- Respects disputant's point of view
Helpful- Mediators facilitate a process, not fix the situation
Trustworthy- All information stays in the room, and cannot be discussed with others in the school
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